General FAQs Your Order Confirmation If you have any questions about your order you're in the right place! Account Queries (Retail) We moved to a new website platform on 1st December 2017. If your last order was before this...
Post Order FAQs Times We have live stock control on our website so you can see what is in stock when ordering. If everything is in stock then we aim to ship same day (Monday to Friday) if you...
Mail Order Mail order email: mailorder@whatkatiedid.com for order and product queries. Mail order telephone: 0345 430 8743 or +44 345 430 8743 if overseas.Returns Address: What Katie Did, Unit 8, The Old Mill, 61 Reading Road, Pangbourne, Berkshire, RG8 7HY. London...
Extended Christmas Returns We extend our returns period over the Holidays. Any purchase you make after 15th November can be returned for a refund or exchange as long as we receive it by 31st January. You can find your returns...
Basic Info Why You'll Love Them and Fit * Elegant Cuban Heel Fully Fashioned Stockings made on vintage Reading knitting machines * Contrasting lipstick red seam on a champagne leg * Made in the UK from 100% non stretch...
Bra Sizing A-D Cup? You should select your usual bra size when shopping with What Katie Did. Our sizes are generally in line with brands including Agent Provocateur, Triumph and Gossard. DD+ Cup? Please note that we are not a...
Shop before 2pm, Monday to Friday, and your order will be shipped the same afternoon should everything be in stock (we have live stock control on our site so you can see if there will be any delays). : UK...